Keystone method · Process framing

The process before the tool.

An ERP project that starts with the tool starts in the wrong place. You pick software, then bend the business to fit it. The right method starts with the process. You describe it as it should be, with no tool in mind. You test it against how the company really works. The need comes out of that confrontation, not from a copied requirements list.

The chain

The processes, end to end

These are the processes of a project-based company, from sale to close. Eight domains, and how they connect.

CROSS-CUTTING

Project financial control

Master the margin, from budget to close. It runs across the whole chain.

Common analytical framework

The project as the primary object, activity carried by the task.

project · task · activity

Three stages. You frame the project, deliver it, then bill and account for it. Project financial control runs across everything, from budget to close. The analytical framework is the foundation: everything reads by project and by activity. Each domain unfolds into an objective tree, from the broad goal to the finest. Open a card to see the detail.

The domains

Eight objective trees

Each domain, from the broadest goal to the finest objective. Each level details the one above by the objective it pursues.

01

Sales

From opportunity to order

Master objective

Build a profitable, lasting flow of business.

01

Capture every opportunity

  • Define target markets and value proposition
  • Identify target accounts
  • Pick up early signals
  • Centralise every opportunity
02

Target high-value deals

  • Qualify the need
  • Assess attractiveness
  • Decide Go or No-Go
  • Prioritise the pipeline
03

Respond fast and well

  • Acknowledge and pace
  • Understand in depth
  • Build a professional bid
  • Mobilise the right experts
04

Cost it right, stay competitive

  • Structure the costing
  • Adapt logic to the work type
  • Firm up costs
  • Cover the risks
  • Build the selling price
  • Approve before sending
05

Win and secure the order

  • Present and defend the offer
  • Negotiate within set limits
  • Follow up methodically
  • Secure the order
  • Hand over cleanly to delivery
06

Retain and capitalise

  • Follow the relationship after the order
  • Spot recurring needs
  • Turn wins into references
  • Capitalise know-how

Steer by data

cross-cutting objective
One view of the pipelineForecastMeasureImprove continuously
02

Bills of materials

The technical backbone of the project

Master objective

Structure each project around one reliable bill of materials, reusable across projects, feeding costing, purchasing and execution without re-entry.

01

Structure the product

  • Break down into levels
  • Set make or buy
  • Attach technical data
  • Keep a consistent structure
02

Standardise and codify

  • Codify parts
  • Keep structured master data
  • Avoid duplicates
  • Separate standard and specific
03

Reuse and capitalise

  • Build a module library
  • Reuse known components
  • Enrich with each project
  • Measure reuse
04

Build at the right time

  • Estimating BOM at quotation
  • Definitive BOM next
  • No rebuild
  • Trace the handover
05

Master changes

  • Version
  • Manage changes
  • Manage variants
  • Freeze a reference version
06

Feed the whole chain

  • To costing
  • To purchasing
  • To execution
  • Without re-entry

Govern the master data

cross-cutting objective
Clear rolesData qualityShared rulesIndicators
03

Purchasing

From need to purchase order

Master objective

Secure project margin and lead times through controlled, reliable, capitalised purchasing.

01

Translate the need faithfully

  • Start from the BOM
  • Compute the net requirement
  • Freeze and trace the need
  • Standardise parts
02

Buy at the right cost

  • Put to competition
  • Rely on a qualified panel
  • Pool volumes
  • Arbitrate on value
03

Secure lead times

  • Anticipate
  • Track lead times
  • Chase and alert
  • Manage contingencies
04

Master quality and supplier risk

  • Qualify suppliers
  • Check on receipt
  • Manage discrepancies
  • Reduce dependence
05

Make spend reliable

  • Order cleanly
  • Three-way matching
  • Handle invoice discrepancies
  • Secure the approval to pay
06

Capitalise and pool

  • Keep clean master data
  • Feed a price base
  • Measure supplier performance
  • Pool at group level

Steer by data

cross-cutting objective
VisibilityPerformanceForecastContinuous improvement
04

Downstream purchasing

Receipt, invoice, payment

Master objective

Pay only what is truly owed, at the right time, while securing receipt, spend and cash.

01

Receive right

  • Check quantity and quality
  • Link to order and project
  • Manage discrepancies
  • Record the receipt
02

Control the spend

  • Three-way matching
  • Handle discrepancies
  • Approve to pay
  • Frame off-PO spend
03

Pay at the right time

  • Keep the supplier schedule
  • Optimise payment timing
  • Prepare the payment run
  • Match the payment
04

Master stock and WIP

  • Keep one stock view
  • Value it
  • Feed the net requirement
  • Track project WIP
05

Secure and prevent fraud

  • Segregate duties
  • Control bank details
  • Detect duplicates
  • Trace and audit
06

Steer payables and cash

  • Measure payment days (DPO)
  • Track payables by due date
  • Forecast disbursements
  • Balance

Compliance and governance

cross-cutting objective
Tax complianceRights and approvalAudit trailInterfaces
05

Time tracking

Time spent, by project and activity

Master objective

Know the time actually spent by project and activity, reliably and frictionlessly, to control costs, steer workload and capitalise.

01

Capture simply and regularly

  • Accessible entry
  • Frequent entry
  • Guided entry
  • Cover the useful time
02

Allocate at the right level

  • By project
  • By activity
  • By lot or task
  • Fixed-price and out-of-scope
03

Link to costing and budget

  • Reuse the costing structure
  • Track consumption
  • Alert on overruns
  • Measure the gap
04

Steer workload and capacity

  • Know availability
  • Plan the load
  • Anticipate bottlenecks
  • Arbitrate
05

Validate and make reliable

  • Manager approval
  • Check consistency
  • Close periods
  • Trace corrections
06

Capitalise

  • Feed the cost base
  • Improve costing
  • Build ratios
  • Measure reliability

Govern

cross-cutting objective
Activity master dataRights and confidentialityEntry qualityIndicators
06

Billing

From order to cash

Master objective

Turn delivered value into cash, fast and without leakage: bill at the right time and error-free, collect methodically, receive and reconcile cleanly.

01

Bill at the right time

  • Billing plan per project
  • Right trigger event
  • Bill recurring revenue
  • Miss nothing
02

Bill accurately, error-free

  • Start from order and delivery
  • Justify out-of-scope work
  • Avoid re-entry
  • Check before issuing
03

Secure customer risk

  • Track customer exposure
  • Set credit limits
  • Require down payments
  • Adapt the terms
04

Collect methodically

  • Track due dates
  • Dun in cadence
  • Handle disputes
  • Escalate
05

Receive and reconcile

  • Record payments
  • Match payments to invoices
  • Handle discrepancies
  • Close out cleanly
06

Steer cash and receivables

  • Measure DSO
  • Track the aged balance
  • Forecast collections
  • Cut delays

Compliance and governance

cross-cutting objective
Tax complianceAudit trailSegregation of dutiesInterfaces
07

Accounting & banking

From integration to reporting

Master objective

Produce reliable, compliant accounts on time, with controlled cash, fed automatically by operations.

01

Reliable, integrated accounting

  • Integrate operations automatically
  • Keep the ledger
  • Post project entries
  • Guarantee balance
02

Tax and legal compliance

  • Manage VAT
  • Meet accounting standards
  • Meet deadlines
  • Handle local specifics
03

Master cash and banking

  • Keep bank accounts
  • Reconcile the bank
  • Track flows
  • Forecast cash
04

Close on time

  • Organise the close
  • Manage cut-off
  • Check before close
  • Cut the lead time
05

Reporting and consolidation

  • Produce statutory accounts
  • Feed group reporting
  • Handle currencies
  • Link to steering
06

Secure and control

  • Segregate duties
  • Keep the audit trail
  • Manage rights
  • Internal control

Master data and interfaces

cross-cutting objective
Chart of accounts and journalsThird-party master dataInterfacesOpening balances
08

Project financial control

From budget to close

Master objective

Master the margin of each project, from budget to close, anticipating drift and making the result reliable.

01

A reliable baseline budget

  • Reuse the approved costing
  • Structure the budget
  • Freeze a baseline
  • Trace change orders
02

Actual costs and commitments

  • Capture valued hours
  • Capture purchases
  • Include subcontracting
  • Separate committed, posted, paid
03

Revenue and revenue to bill

  • Capture issued billing
  • Track revenue to bill
  • Link to progress
  • Track down payments
04

Project to completion

  • Estimate to complete
  • Cost at completion
  • Margin at completion
  • Revise regularly
05

Recognise the result correctly

  • Measure progress
  • Recognise revenue
  • Manage WIP
  • Provision for losses
06

Steer, alert, revise

  • Hold a project review
  • Detect drift
  • Alert
  • Decide

Feed group steering

cross-cutting objective
ConsolidateReportHandle currenciesCapitalise
Who it's for

Those who structure before choosing a tool

This method is for project-based companies: engineering, integration, custom equipment, build-to-spec projects. For those launching an ERP or a transformation who want to start from the business, not the software.

The engagement

The approach is public. The framing is an engagement.

Reading these trees costs nothing. Framing your information system means testing these targets against your reality, domain by domain, with your teams.

  • Describe the target processes of your domains, with no tool assumed.
  • Test each target against how you really work, in workshops.
  • Frame the need and formalise it for tool selection.
  • Prepare and run the workshops with your teams.
  • Steer the transformation project over time.

An ERP or a transformation to frame?

Let's start from your processes, not from a tool.

Let's talk