The process before the tool.
An ERP project that starts with the tool starts in the wrong place. You pick software, then bend the business to fit it. The right method starts with the process. You describe it as it should be, with no tool in mind. You test it against how the company really works. The need comes out of that confrontation, not from a copied requirements list.
The processes, end to end
These are the processes of a project-based company, from sale to close. Eight domains, and how they connect.
Frame the project
Sales
From opportunity to order, a profitable flow of business.
›Bills of materials
The technical backbone, reusable across projects.
Deliver
Purchasing
Secure margin and lead times through controlled buying.
›Downstream purchasing
Pay only what is truly owed, at the right time.
›Time tracking
Real time spent, by project and activity.
Project financial control
Master the margin, from budget to close. It runs across the whole chain.
Common analytical framework
The project as the primary object, activity carried by the task.
Three stages. You frame the project, deliver it, then bill and account for it. Project financial control runs across everything, from budget to close. The analytical framework is the foundation: everything reads by project and by activity. Each domain unfolds into an objective tree, from the broad goal to the finest. Open a card to see the detail.
Eight objective trees
Each domain, from the broadest goal to the finest objective. Each level details the one above by the objective it pursues.
Sales
From opportunity to order
Build a profitable, lasting flow of business.
Capture every opportunity
- Define target markets and value proposition
- Identify target accounts
- Pick up early signals
- Centralise every opportunity
Target high-value deals
- Qualify the need
- Assess attractiveness
- Decide Go or No-Go
- Prioritise the pipeline
Respond fast and well
- Acknowledge and pace
- Understand in depth
- Build a professional bid
- Mobilise the right experts
Cost it right, stay competitive
- Structure the costing
- Adapt logic to the work type
- Firm up costs
- Cover the risks
- Build the selling price
- Approve before sending
Win and secure the order
- Present and defend the offer
- Negotiate within set limits
- Follow up methodically
- Secure the order
- Hand over cleanly to delivery
Retain and capitalise
- Follow the relationship after the order
- Spot recurring needs
- Turn wins into references
- Capitalise know-how
Steer by data
cross-cutting objectiveBills of materials
The technical backbone of the project
Structure each project around one reliable bill of materials, reusable across projects, feeding costing, purchasing and execution without re-entry.
Structure the product
- Break down into levels
- Set make or buy
- Attach technical data
- Keep a consistent structure
Standardise and codify
- Codify parts
- Keep structured master data
- Avoid duplicates
- Separate standard and specific
Reuse and capitalise
- Build a module library
- Reuse known components
- Enrich with each project
- Measure reuse
Build at the right time
- Estimating BOM at quotation
- Definitive BOM next
- No rebuild
- Trace the handover
Master changes
- Version
- Manage changes
- Manage variants
- Freeze a reference version
Feed the whole chain
- To costing
- To purchasing
- To execution
- Without re-entry
Govern the master data
cross-cutting objectivePurchasing
From need to purchase order
Secure project margin and lead times through controlled, reliable, capitalised purchasing.
Translate the need faithfully
- Start from the BOM
- Compute the net requirement
- Freeze and trace the need
- Standardise parts
Buy at the right cost
- Put to competition
- Rely on a qualified panel
- Pool volumes
- Arbitrate on value
Secure lead times
- Anticipate
- Track lead times
- Chase and alert
- Manage contingencies
Master quality and supplier risk
- Qualify suppliers
- Check on receipt
- Manage discrepancies
- Reduce dependence
Make spend reliable
- Order cleanly
- Three-way matching
- Handle invoice discrepancies
- Secure the approval to pay
Capitalise and pool
- Keep clean master data
- Feed a price base
- Measure supplier performance
- Pool at group level
Steer by data
cross-cutting objectiveDownstream purchasing
Receipt, invoice, payment
Pay only what is truly owed, at the right time, while securing receipt, spend and cash.
Receive right
- Check quantity and quality
- Link to order and project
- Manage discrepancies
- Record the receipt
Control the spend
- Three-way matching
- Handle discrepancies
- Approve to pay
- Frame off-PO spend
Pay at the right time
- Keep the supplier schedule
- Optimise payment timing
- Prepare the payment run
- Match the payment
Master stock and WIP
- Keep one stock view
- Value it
- Feed the net requirement
- Track project WIP
Secure and prevent fraud
- Segregate duties
- Control bank details
- Detect duplicates
- Trace and audit
Steer payables and cash
- Measure payment days (DPO)
- Track payables by due date
- Forecast disbursements
- Balance
Compliance and governance
cross-cutting objectiveTime tracking
Time spent, by project and activity
Know the time actually spent by project and activity, reliably and frictionlessly, to control costs, steer workload and capitalise.
Capture simply and regularly
- Accessible entry
- Frequent entry
- Guided entry
- Cover the useful time
Allocate at the right level
- By project
- By activity
- By lot or task
- Fixed-price and out-of-scope
Link to costing and budget
- Reuse the costing structure
- Track consumption
- Alert on overruns
- Measure the gap
Steer workload and capacity
- Know availability
- Plan the load
- Anticipate bottlenecks
- Arbitrate
Validate and make reliable
- Manager approval
- Check consistency
- Close periods
- Trace corrections
Capitalise
- Feed the cost base
- Improve costing
- Build ratios
- Measure reliability
Govern
cross-cutting objectiveBilling
From order to cash
Turn delivered value into cash, fast and without leakage: bill at the right time and error-free, collect methodically, receive and reconcile cleanly.
Bill at the right time
- Billing plan per project
- Right trigger event
- Bill recurring revenue
- Miss nothing
Bill accurately, error-free
- Start from order and delivery
- Justify out-of-scope work
- Avoid re-entry
- Check before issuing
Secure customer risk
- Track customer exposure
- Set credit limits
- Require down payments
- Adapt the terms
Collect methodically
- Track due dates
- Dun in cadence
- Handle disputes
- Escalate
Receive and reconcile
- Record payments
- Match payments to invoices
- Handle discrepancies
- Close out cleanly
Steer cash and receivables
- Measure DSO
- Track the aged balance
- Forecast collections
- Cut delays
Compliance and governance
cross-cutting objectiveAccounting & banking
From integration to reporting
Produce reliable, compliant accounts on time, with controlled cash, fed automatically by operations.
Reliable, integrated accounting
- Integrate operations automatically
- Keep the ledger
- Post project entries
- Guarantee balance
Tax and legal compliance
- Manage VAT
- Meet accounting standards
- Meet deadlines
- Handle local specifics
Master cash and banking
- Keep bank accounts
- Reconcile the bank
- Track flows
- Forecast cash
Close on time
- Organise the close
- Manage cut-off
- Check before close
- Cut the lead time
Reporting and consolidation
- Produce statutory accounts
- Feed group reporting
- Handle currencies
- Link to steering
Secure and control
- Segregate duties
- Keep the audit trail
- Manage rights
- Internal control
Master data and interfaces
cross-cutting objectiveProject financial control
From budget to close
Master the margin of each project, from budget to close, anticipating drift and making the result reliable.
A reliable baseline budget
- Reuse the approved costing
- Structure the budget
- Freeze a baseline
- Trace change orders
Actual costs and commitments
- Capture valued hours
- Capture purchases
- Include subcontracting
- Separate committed, posted, paid
Revenue and revenue to bill
- Capture issued billing
- Track revenue to bill
- Link to progress
- Track down payments
Project to completion
- Estimate to complete
- Cost at completion
- Margin at completion
- Revise regularly
Recognise the result correctly
- Measure progress
- Recognise revenue
- Manage WIP
- Provision for losses
Steer, alert, revise
- Hold a project review
- Detect drift
- Alert
- Decide
Feed group steering
cross-cutting objectiveThose who structure before choosing a tool
This method is for project-based companies: engineering, integration, custom equipment, build-to-spec projects. For those launching an ERP or a transformation who want to start from the business, not the software.
The approach is public. The framing is an engagement.
Reading these trees costs nothing. Framing your information system means testing these targets against your reality, domain by domain, with your teams.
- Describe the target processes of your domains, with no tool assumed.
- Test each target against how you really work, in workshops.
- Frame the need and formalise it for tool selection.
- Prepare and run the workshops with your teams.
- Steer the transformation project over time.